Seamless Payment Processing
When it comes to paying the engineers and technicians, the old methods of payment can be stressful for the management.
With the help of the FSM system, it becomes easy to schedule, manage and pay the employees. The system supports both national & international payments. This makes the set of daily operations easy.
Real-Time Visibility For Field Operations
The prime benefit of using an FSM system is the freedom to have real-time visibility into the tasks and location of your onsite equipment and staff. It offers higher flexibility that helps the service companies manage everyday challenges easily. You can
- Send out schedules and dispatches directly to your staff on their mobile phones.
- Detain field operational data which you could never access and the data helps create useful reports
Seamless Scheduling & Dispatching
Keeping track of workflows and managing it daily can be quite expensive. Also, it can lead to errors for the admin department. There can be flaws in communication with traditional management methods. With Field service management, no more hassles related to work management. The work orders can be updated via the cloud.
The engineers get alerts to get updates on the modifications in dispatching and scheduling. It reduces the chances for errors and delays.
Excellent Customer Service
It becomes easy for the customers to receive support from the FSM team 24X7. With the help of Field engineer customer support, you can get the solution to problems related to any platform. Your services will be reliable and predictable which makes the customers happy.
Effective Communication With Technicians
FSM lets you manage all your communications with technicians without using any 3rd party messaging apps.
FSM helps you call or message engineers and the app also stores the communication to help you retrieve the conversations as and when needed to resolve disputes.
Integrate FSM Into Your Current Apps
FSM makes use of an API that helps incorporate the software into your preferred apps.